{"id":12675722,"date":"2026-02-14T14:19:30","date_gmt":"2026-02-14T11:19:30","guid":{"rendered":"https:\/\/udhportal.bexpert.sa\/patient-rights-and-responsibilities\/"},"modified":"2026-02-24T16:58:58","modified_gmt":"2026-02-24T13:58:58","slug":"patient-rights-and-responsibilities","status":"publish","type":"page","link":"https:\/\/udhportal.bexpert.sa\/en\/patient-rights-and-responsibilities\/","title":{"rendered":"Patient Rights and Responsibilities"},"content":{"rendered":"\t\t
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Recognizing that each patient is an autonomous individual with his or her own healthcare needs.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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At United Doctors Hospital, we strive to provide all the health care that the patient needs and respond to the demands and needs of patients in terms of service, within the limits of the hospital’s capabilities. It is the main goal that the hospital seeks to achieve and is regulated by the policies, laws and regulations applied within the hospital. <\/p>

Patient rights boards are posted throughout the hospital in both Arabic and English.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Patient's right<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Access to care<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Patients should not be denied appropriate care on the basis of race, religion, customs, color, nationality, ancestry, sex, age, disability, marital status, source of income, or type of coverage. All patients will receive equal medical treatment for the same diagnosis and health care needs.Patients have the right to claim extra care in case they are disabled, such as wheelchairs, etc. to compensate for their disability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Recommendation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The patient has the right to personal privacy and should have the right to choose whether or not to visit.The patient has the right to be interviewed and examined in private or to choose a companion to be present during physical examinations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Freedom of communication<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The patient should be free to contact, accompany, or meet with anyone in private, including family members and friends, within the limits of respecting the rights of others.Translators are also provided if the patient cannot understand the language spoken by the caregiver.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Respect<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The patient will be treated with consideration, respect and full appreciation of their dignity and autonomy, including privacy in treatment and personal care, especially for patients with special needs.The patient will not be subjected to any kind of physical abuse or sexual harassment and will not allow the patient to be treated inappropriately by anyone<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Confidentiality<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Written consent must be obtained from the patient before photographing him\/her (especially facial photography).Confidentiality must be ensured with all patient data contained in the medical file by not discussing his data in front of others regarding these data and not disclosing his name when talking about any information related to his illness.The patient has the right to obtain a medical report.A written authorization must be obtained from the patient before giving any information about his\/her current condition to anyone.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Access to information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Patients will be informed verbally of all their rights, responsibilities and consequences.The patient will be informed by the staff member responsible for providing the service about his\/her health condition.The patient will be fully informed about his\/her financial obligations that can be determined in advance and the services that may be added to them later.The patient will be faithfully notified if his\/her needs are beyond the capabilities of hospital care.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The patient has the right to be notified regarding the course of his\/her complaint.The patient has the right to file complaints within the time limit set by the hospital system regarding any form of care or service without being subjected to any restriction, interference, coercion or discrimination.The patient also has the right to have his\/her complaint reviewed in a timely and fair manner and to receive a response to the decision reached by the hospital regarding his\/her complaint.The patient has the right to ask questions and receive answers accordingly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Agreeing and refusing treatment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The patient has the right to make decisions regarding his\/her care based on the information he\/she receives from the competent employee providing the service, including information regarding the procedure to be taken, potential risks, benefits, additional procedures that may be necessary to be taken, long-term consequences, risks that may result from not obtaining treatment, and possible and available alternative treatment methods, including the option of non-hospital treatment if the patient’s mental state allows him\/her to make such decisions, and the patient has the right to refuse that treatment and be informed of the medical consequences of such refusal. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Alternative decision-making<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The patient has the right to notify his\/her health care provider of his\/her decision regarding his\/her health care that should be implemented in case he\/she loses decision-making capacity.Upon hospitalization, the patient has the right to appoint a substitute person to make decisions regarding his\/her health care on his\/her behalf and to the extent permitted by law, in case he\/she does not have the capacity to make a decision.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Security and safety<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Patients will be informed verbally of all their rights, responsibilities and consequences.The patient will be informed by the staff member responsible for providing the service about his\/her health condition.The patient will be fully informed about his\/her financial obligations that can be determined in advance and the services that may be added to them later.The patient will be faithfully notified if his\/her needs exceed the hospital’s care capabilities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Restrictions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The patient should not be subjected to pharmacological and physical restrictions unless the doctors believe that this measure is necessary to protect the patient or others, provided that the doctors’ authorization is in writing and under full and continuous medical supervision for a specific period of time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Transfer or Exit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Transferring or discharging a patient from the hospital must be after an appropriate discharge plan has been developed and for medical reasons only.
The patient must be informed of the reasons for the transfer and the measures taken to facilitate the transfer process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Patient duties<\/h2>\t\t\t\t<\/div>\n\t\t
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Providing information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The patient should provide the doctor with a complete medical history and the current medical complaint for which he\/she came to the hospital.The patient should inform the responsible physician of sudden medical changes in his\/her condition.The patient should clarify whether he\/she understands the medical condition explained to him\/her by the medical provider and the treatment prescribed to him\/her.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Commitment to education<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The patient must follow the treatment plan recommended by the doctor while in the hospital and after discharge.The patient must respect appointments and if he\/she is unable to keep the appointment, he\/she must inform the hospital.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Respecting and honoring the rights of others<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The patient must behave respectfully and consider the rights of other patients and hospital staff, as well as cooperate with the hospital regarding noise level, smoking, and number of visitors.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Refusal of treatment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The patient is fully responsible for their actions if they refuse treatment, or if they do not follow the doctor’s instructions. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Hospital expenses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The patient must ensure that the financial commitments made for healthcare are met as soon as possible, and before leaving the hospital. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Hospital rules and regulations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The patient must follow the rules and regulations of the hospital and adhere to the rules of positive behavior, as this has a great impact on the quality and safety of the care provided to him.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Recognizing that each patient is an autonomous individual with his or her own healthcare needs. At United Doctors Hospital, we strive to provide all the health care that the patient needs and respond to the demands and needs of patients in terms of service, within the limits of the hospital’s capabilities. It is the main […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12675722","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/udhportal.bexpert.sa\/en\/wp-json\/wp\/v2\/pages\/12675722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/udhportal.bexpert.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/udhportal.bexpert.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/udhportal.bexpert.sa\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/udhportal.bexpert.sa\/en\/wp-json\/wp\/v2\/comments?post=12675722"}],"version-history":[{"count":1,"href":"https:\/\/udhportal.bexpert.sa\/en\/wp-json\/wp\/v2\/pages\/12675722\/revisions"}],"predecessor-version":[{"id":12675723,"href":"https:\/\/udhportal.bexpert.sa\/en\/wp-json\/wp\/v2\/pages\/12675722\/revisions\/12675723"}],"wp:attachment":[{"href":"https:\/\/udhportal.bexpert.sa\/en\/wp-json\/wp\/v2\/media?parent=12675722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}